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Managed Collaborations- Microsoft Sharepoint Managed Services – EliteLance

Microsoft SharePoint Managed Services

Scalable & Configurable Suite Of Services to Help Managing Your SharePoint Infrastructure more Efficiently & Cost-Effectively. Committed to Support Your Organization to Maximize Your IT Infrastructure Productivity, Let You Focus On Your Core Competency, Be More Competitive and Minimize Overall Operational Costs.

Our Microsoft Sharepoint Consulting Expertise

MICROSOFT SHAREPOINT SERVER 2016

MICROSOFT SHAREPOINT SERVER 2013

MICROSOFT SHAREPOINT SERVER 2010

MICROSOFT SHAREPOINT SERVER 2007

MICROSOFT SHAREPOINT SERVER 2003

MICROSOFT SHAREPOINT ONLINE

Our Sharepoint Services – Microsoft Sharepoint Server

Sharepoint Services Management

  • Enterprise Content Management
  • Intranet/Extranet Portals Management
  • Business Process Automation Management
  • Applications’ Integrations Management
  • Applications Development Management
  • Business Intelligence Services Management
  • Migrations Management
  • Custom Sharepoint Servers Management

Sharepoint Server Monitoring

  • Proactive Monitoring
  • Sharepoint Server Monitoring
  • Monitor Applications
  • Monitor Services
  • Monitor Events
  • Monitor Critical Server Parameters
  • Monitor Agent Logs
  • Monitor Scheduled Tasks
  • Monitor Server Performance

Sharepoint Server Management

  • Hardware & Software Management
  • Server Configuration
  • Manage Server roles
  • Configure Alert Notifications
  • Configure Alert thresholds
  • Log Management
  • Server House Keeping
  • Alert Management & Analysis

Sharepoint Server Patching & Release

  • Research New OS releases/patches
  • Research New Sharepoint releases/patches
  • Develop Patching Plan & Schedule
  • Patching Version Control
  • Patch/Release Pre-production Testing
  • Install New Releases / Patches
  • Evaluate Services Post Patching

Network Management & Configuration

  • Traffic Analysis
  • Firewall Management
  • Load Balancer Management
  • Gateway Appliance Management
  • Access Control  Lists(ACL) Management
  • Single Sign-On(SSO) Services Management
  • Domains Management
  • Network Port Configuration

High Availability & Disaster Recovery

  • Manage AlwaysOn Availability Group and Content Aware Switching
  • Manage SQL Server Failover Clustering
  • Manage SQL Server Database Mirroring
  • Plan & Schedule Disaster Recovery Plan
  • Execute Disaster Recovery Testing Plan
  • Disaster Recovery Testing Results
  • Plan & Schedule High Availability Plan
  • Execute High Availability Testing Plan
  • High Availability Testing Results

Sharepoint Backup & Recovery Management

  • Define Policies & Timelines
  • Backup Storage Management
  • Configure Backups
  • Monitor Backup Jobs
  • Review Backup History
  • Backup Restore Test
  • Report Backup History & Status
  • On demand ‘One Drive for Business(Cloud)’ Restores

Sharepoint Data Protection & Management

  • OS hardening
  • Application Hardening
  • Anti-virus Management
  • Anti-Spam Management
  • SSL Certificate Management
  • Security Log Audit and Review
  • System Log Audit and Review
  • Infrastructure Security Audit

Sharepoint Risk & Compliance Management

  • Vulnerability Scan & Fix
  • Risk Assessment & Remediation
  • SOX / PCI Compliance
  • ACL & RBAC Management
  • Access Management
  • Information Security Policies
  • Data Loss Prevention (DLP)
  • Email Archiving

Sharepoint Capacity & Cloud Management

  • Hardware Inventory
  • Software Inventory
  • Capacity Analysis
  • Capacity Forecasting
  • Cloud Infrastructure Management
  • Cloud Resource Management
  • Cloud Configuration
  • Cloud Scaling up / down

Troubleshooting & Problem Resolution

  • Problem Troubleshooting & Resolving
  • Event Management
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Configuration Management
  • Security Management

Sharepoint Resource Management

  • Performance Tuning
  • Server optimization
  • Storage Integrity Check
  • Storage Evaluation
  • Storage Consolidation
  • Disk Space management
  • Maintain License & Contract Details
  • Warranty Management

Sharepoint End User Support

  • Client Application Support
  • Client Device Support
  • Remote Desktop Support
  • Mobile Device Management
  • Mobile device security
  • Access Request Management
  • Users & Groups Management
  • End User Training

Sharepoint Executive Reporting

  • Generate Sharepoint Report
  • Standard incident Report
  • Daily Health Checks
  • Monthly platform checks
  • Inventory Management
  • Monthly / Quarterly Report
  • Root Cause Analysis (RCA) Report
  • Vendor & Supplier Management

Sharepoint Technical Support

  • 24x7 Remote Support
  • Phone, Email, Chat & Ticketing
  • On-site & Off-shore Support
  • Level 1 - Technical Help Desk
  • Level 2 & Level 3 Support
  • SLA & ITIL Based Support
  • Knowledge Center Management
  • Dedicated Delivery Manager & Team

Clients We have Served Over the Years

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